The bookings EXACT makes for flights, accommodations, match tickets, academy trainings, live games, and more are nonrefundable to EXACT, so because of this, we cannot offer cancellation insurance, but rather a cancellation timeline.
You can only receive a refund at the time of cancellation if you have fully paid for your trip. If you have not fully paid for your trip at the time of cancellation, EXACT will waive the fees owed as a courtesy.
If you have to cancel or plans change for any reason, please keep in mind the timeline below:
50% refundable if canceled from the time of registration
25% refundable if canceled within this window
Non-refundable for cancellations